Terms and conditions of buying a report from us.


If you purchase a report or data file (usually in Excel, Word or PowerPoint format) from us, you agree that:



Privacy policy.


(1) Introduction
1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(2) Credit
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).

(3) Collecting personal information
3.1 We may collect, store and use the following kinds of personal information:
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)
(b) Information that you provide to us when registering with our website (including your email address)
(c) Information that you provide when completing your profile on our website (including gender, year of birth, relationship status, location, and employment details);
(d) Information that you provide to us when using the services on our website (such as answering another user’s questions), or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use)
(e) Information relating to any purchases you make of our services or any other transactions that you enter into through our website
(f) Information contained in or relating to any communication that you send to us or send through our website
3.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

(4) Using personal information
4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2 We may use your personal information to:
(a) Administer our website and business;
(b) Personalise our website for you;
(c) Enable your use of the services available on our website;
(d) Send (via email) you reports purchased through our website;
(e) Send invoices to you, and collect payments from you;
(f) Send you non-marketing commercial communications;
(g) Send you email notifications that you have specifically requested;
(h) Deal with enquiries and complaints made by or about you relating to our website;
(i) Keep our website secure and prevent fraud;
4.3 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
4.4 All our website financial transactions are handled through our payment services provider, PayPal. You can review the provider's privacy policy at (https://www.paypal.com/pt/webapps/mpp/ua/privacy-full?locale.x=en_PT). We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

(5) Disclosing personal information
5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
5.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
5.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
5.4 Except as provided in this policy, we will not provide your personal information to third parties.

(6) International data transfers
6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
6.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Canada, Australia.
6.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
6.4 You expressly agree to the transfers of personal information described in this Section 6.

(7) Retaining personal information
7.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
7.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.3 Without prejudice to Section 7.2, we will usually delete personal data falling within the categories set out below at the date/time set out below:
(a) Your registration details will be deleted if you have not logged in to your account for at least one year
7.4 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

(8) Security of personal information
8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
8.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
8.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
8.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website)

(9) Amendments
9.1 We may update this policy from time to time by publishing a new version on our website.
9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9.3 We may notify you of changes to this policy by email.

(10) Your rights
10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a screenshot of your computer that contains both the email address that you used to register with us, and the logged on home page of our website).
10.2 We may withhold personal information that you request to the extent permitted by law.
10.3 You may instruct us at any time not to process your personal information for marketing purposes.
10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

(11) Third party websites
11.1 Our website includes hyperlinks to, and details of, third party websites.
11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

(12) Updating information
12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

(13) Cookies
13.1 Our website uses cookies.
13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
13.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
13.5 We use both session and persistent cookies on our website.
13.6 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 39) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 44), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
13.7 Blocking all cookies will have a negative impact upon the usability of many websites.
13.8 If you block cookies, you will not be able to use all the features on our website.
13.9 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 39), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 44), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
13.10 Deleting cookies will have a negative impact on the usability of many websites.

(14) Data protection registration
14.1 We will be registered as a data controller with the UK Information Commissioner's Office.
14.2 Our data protection registration number is ZA172286.

(15) Our details
15.1 This website is owned and operated by NumBuzz Research.
15.2 We are registered in England and Wales under registration number 10044288, and our registered office is at 63 Bartholomew Street, Newbury, RG14 7BE.
15.3 You can contact us by using our website contact form or by email to enquiries@numbuzzresearch.com.



Website Usage Terms and Conditions.


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern NumBuzz’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term NumBuzz or NumBuzz Research or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 63 Bartholomew Street, Newbury, RG14 7BE. Our company registration number is 10044288. The term ‘you’ refers to the user or viewer of our website. The term ‘users’ refers to other users our website, and the term ‘respondents’ refers to users of our website who complete surveys.

(1) The content of the pages of this website is for your general information and use only. It is subject to change without notice.

(2) This website uses cookies to monitor browsing preferences. Please our privacy policy for more details.

(3) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

(4) Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

(5) If you purchase a report or data file (usually in Excel, Word or PowerPoint format) from us, you agree that:
5.1 You have checked through the total results to the survey that you are buying the report for (accessible via the user home page ‘Your surveys’ and then ‘View results’);
5.2 You are happy with the above mentioned results;
5.3 You have downloaded and checked the example of the report type that you wish to buy (accessible via Guides – example reports and prices);
5.4 You are happy with the above mentioned report type at the specified cost;
5.5 You understand that we are not obliged to provide equal splits or any particular target number of responses that fall into a certain demographic category (e.g. if you buy a report we cannot guarantee with 100 respondents, we cannot guarantee that there will be ‘x’ number of males and ‘x’ number of females); 5.6 You will not change any of the data in the reports that we send you;
5.7 If you do change any of the data in the reports that we send you, we may publish a disclaimer that we do not support your use of the data;
5.8 Once we have emailed a purchased report or data file to you or provided you with a link from where you can download a purchased report or data file, the transaction is complete and we cannot issue any refunds for said report or data file except where required by law.

(6) This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

(7) All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

(8) Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

(9) You must not use the service provided by this website to:
9.1 Send emails or any commercial message or invitation to other users;
9.2 Request, collect, store and/or disclose personally identifiable data from users/respondents or to violate any applicable privacy law;
9.3 Send or link to any message or material that is harmful, abusive, threatening, indecent, obscene, racially, ethnically or otherwise libelous, defamatory, slanderous or otherwise unlawful; in a manner which infringes any intellectual property rights of any third party; in a manner which violates any applicable laws, rules and regulations; in a manner which constitutes or encourages conduct that could be a criminal or civil offense under any applicable law or regulation. We reserve the right to take action necessary to limit any such content or communications of which we may become aware, at any time and without notice.

(10) Users must not email, transmit, or otherwise make available any viruses or malicious software that may damage the operation of a computer or the service of this website.

(11) From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

(12) Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.